Monthly Archives: April 2011

THE WORLD OF WEBCAMS

April 27, 2011 By in High Speed Internet Tags: , , Leave a comment

Staying connected with long distance family and friends can be expensive, but with the advancement of technology visiting can be as inexpensive as a $50 investment of a webcam.  Installation is easy, and if your computer comes with a webcam all you’ll have to do is turn it on and you’ll have the ability to regularly visit with family and friends without leaving your home!

In addition to watching, live, these memories that last a lifetime, webcams also record video that can be uploaded to YouTube. Many companies use them for videoconferencing, which enables them to become more “green” and cut down on travel costs.

Videoconferencing used to be expensive and difficult. Now, it’s affordable and easy, and it gives you the chance to keep in touch with family and friends, and experience special moments like Christmas morning as if you are right there!

Vote for your favorite t-shirt design!

April 21, 2011 By in Oregon, Red Cross, Washington Tags: , , , 1 Comment
Frontier and the Red Cross are committed to keeping you prepared. From disaster preparedness for your home or business to getting trained in CPR so you’re prepared to save a life.  During National CPR/AED Awareness month in June we will be dressing the training mannequins in Oregon and Washington with t-shirts to highlight the importance of getting trained.
We need your help to pick the winning t-shirt design. Vote for your favorite t-shirt design between now and midnight on Sunday, May 15, 2011. The winning design will be unveiled in May.
Training T-shirt Option 1
Option 1: “CPR SAVES LIVES. GET PREPARED.”
Training T-shirt Option 2

Option 2: "THE POWER TO SAVE A LIFE IS IN YOUR HANDS"

Training T-shirt Option 3
Option 3: “Prepare today. Save a life tomorrow.”

Frontier invests $10.7 Million to Increase Broadband Availability in Oregon and Washington

April 14, 2011 By in High Speed Internet, Oregon, Washington Tags: , , , , , 1 Comment

Frontier Communications (NYSE: FTR) announced today that it has invested more than $5.5 million in Oregono and $5.2 million in Washington state since July 2010 to increase broadband availability and enhance network performance. As of March 31, 2011, these investments resulted in an additional 28,400 households and businesses in 42 communities across Oregon and Washington to have broadband availability.

In addition, the company has made major upgrades to create a state-of-the-art network that significantly increases capacity and enables customers to enjoy faster Internet speeds. 

“We believe that increased broadband availability and adoption are vital to economic recovery and growth for Washington and our nation,” said Ken Gaffga, Oregon State Vice President and General Manager for Frontier Communications.

“In our digital world, access to broadband enhances our quality of life and is a near necessity for daily living,” added Gaffga.  “Use of the Internet for safety, education, entertainment, business communications and telemedicine is huge. Frontier’s commitment to delivering broadband to rural and suburban America underscores its belief that small to medium-sized towns and suburbs deserve the same services as bigger cities.”

Frontier’s High-Speed Internet service is delivered on a dedicated line from the company’s central switching office to the customer’s home or business.  The service is supported by local technicians and backed by live, 24/7, 100-percent U.S.-based customer service and technical support.

New residential customers ordering Frontier’s High-Speed Internet services are offered two-hour appointment windows.  A trained technician will install a Frontier wireless router, connect the customer’s computer to the Internet and offer anyone interested basic instructions about how to access and navigate the web.

Customers may also from among Frontier’s Peace of Mind PC Support Services, including Internet security, 24/7 live technical support and automatic online data backup to a secure remote server. 

For more information, residential and business consumers may call 1-877-462-8188 or visit http://www.frontier.com.

When you buy Peace of Mind we give it back to the community!

April 10, 2011 By in Emergency Preparedness, Red Cross Tags: , , , , Leave a comment

Join Frontier in being digitally prepared and support the Red Cross

Frontier and the Red Cross are committed to keeping you connected and prepared before, during and after a disaster. Now we’re teaming up to get you digitally prepared!

Beginning Monday, April 11 – Saturday, April 30, Frontier and Red Cross will be sharing preparedness tips, giving away a laptop and other preparedness items all because we want you to be digitally prepared. So how do you join the cause? It’s simple!

To be entered to win a FREE Laptop:

To win other cool prizes:

  • Answer our quiz questions with a correct answer on the Frontier Communications – West Region and Portland Red Cross  Facebook pages to be entered into a drawing for a prize.
  • Answer our quiz questions through Twitter at @FrontierWest  and @RedCrossPDX to be entered into a drawing for a prize.
  • Quizzes and questions will be posted during the 9 am hour Pacific Time on Monday, Wednesday and Friday and you have till midnight to comment with the right answer to be entered into the drawing. Winner will be announced the next day.

To be digitally prepared:

  • Sign up for Frontier Peace of Mind for $12.99 per month through the Great Frontier Donate & Frontier will donate $10 to Red Cross. Click here to sign up!

Why should you be digitally prepared?

The recent series of disasters around the world and in our region: earthquake, tsunami, flooding and snow are reminders of the reality that could happen in our backyard. Don’t risk losing your precious data during a disaster – get Frontier Peace of Mind and be digitally prepared. By doing so, you’ll help ensure the Red Cross is there to help too.

Get more details at Frontier.com/redcrossprepared

Learn the Basics of An Effective Social Media Strategy

April 7, 2011 By in Frontier Communications Tags: , , Leave a comment

What you don’t know CAN hurt you, especially when it comes to customer’s opinions.  This message was shared with hundreds of business owners, marketers and other professionals across the country during a recent free live webinar presented by Frontier.

The webinar, hosted by Bill Fuesz, Regional Director of Commercial Marketing,  discussed the pros, cons and “how to’s” for engaging in social media. Shama Kabani, President of Marketing Zen Group (www.marketingzen.com) and Albert Maruggie, Founder and President of Provident Partners (www.providentpartners.net) shared their expert opinion on social media fundamentals for businesses and answered questions from participants:

“The Number One reason companies fail at social media marketing is the lack of a solid foundation,” Kabani said during the webinar.  “Social media is the ultimate amplifier – a megaphone for the company’s message.  Success begins with a solid brand and brand experience that differentiates a company from its competition.  The next step is developing ways to keep the conversation moving forward.  Our webcast focused on the fundamentals all businesses need to consider before committing resources to social media. ”

“Customer opinions affect business results because they appear in search results and social forums such as Yelp and Trip Advisor, which are growing as resources for consumer decisions,” Maruggi said during the webinar. “At the very least, businesses need to monitor their social media reputation and treat customer feedback about their products or services as a great market research tool. Savvy social media participants engage their fans and critics alike in open discussions.”

To hear more from our experts, a replay of the one-hour webcast and additional resources are available at www.frontier.com/social.

Stay Safe While Social Networking

April 5, 2011 By in Cyber Safety Tags: , , , 1 Comment

There are now more social networking accounts than there are people in the world according to figures from In-Stat research firm. Now more than ever, it is important to keep your social networking site safe from malicious programs and hackers trying to steal your personal information.

When you are the target of malicious programs on social networks hackers gain access to all of the personal information that is on your site, and they gain access to your network; your friends on Facebook and your followers on Twitter. Check your social networking sites every day to make sure you have not been hacked.

The best case scenario is that an attack never happens at all. So, what can you do to prevent an attack? Follow these 5 steps:

  1. Passwords: Don’t choose a common password such as “123456”. Make your password more personal, such as the name of your favorite sports team combined with your favorite number, or the name of your favorite teacher.
  2. Information: Include as little personal information as possible. That might be difficult considering that’s exactly what you are doing most of the time on your Facebook page or Twitter site, but do not include information such as any financial information, your birthday, address, e-mail address, phone number, etc.
  3. Limit Participation: The more social networks you are a member of, the greater your chances are of being attacked. Keep the number of social networking sites you use to two or three at the most. Stick to the networks that are the most popular, such as Twitter and Facebook, because they are more credible and have more safety standards.
  4. Safety: Speaking of safety, make sure you update the privacy settings on your social networking pages. You can limit which friends and followers see your content. For example on Facebook, you can control who your posts go to by customizing the “Settings” icon of your profile page. On Twitter, you can make sure you receive a notification when someone new is following you, which alerts you to any new people that are able to view your content.
  5. Security: Make sure your computer has the latest security software. It protects your computer against attack from social media hackers, viruses, spyware, and other Internet threats.

Following these tips should keep you safe from attacks on your social networking sites.

Frontier Sends Happy Birthday Wishes to March Birthdays

April 1, 2011 By in Washington Tags: , , , 1 Comment

Wenatchee, WA. General Manager, Steve Sandman, went to Columbia Heights Senior Living community and played the piano for all the seniors whose birthdays were in March.  This was Steve’s second time at Columbia Heights; earlier this month Steve showed off his talents at a free bill review workshop hosted at the center.

HAPPY BIRTHDAY TO ALL THOSE BORN IN MARCH!

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