First Dates and Business Meetings: More Similar Than You’d Think

It’s easy sometimes to get comfortable in a relationship, let go of the effort and behaviors that we had on the first date. While, this might seem like a strange topic to equate with work environments, the two have much more in common than you’d think. When you’re on a first date, you are constantly making sure you put your best foot forward (at least we hope so) in the hopes that a second date might come of it.  The same goes in the workplace. In order to get a second meeting, close a deal, make a sale, whatever the case may be, we need to put our best foot forward on the first meeting.

Think of how much more successful our meetings could be if we put in the effort to impress and care for the other party as we do on a first date. No, you aren’t hoping for a goodnight kiss at the end of your meeting, but you are probably hoping for some forward motion for your business or career, so why not put forth the same amount of care into your communication, appearance, and manners? Below are some widely accepted dating rules that can be incorporated into your workday:

  • Be punctual: This isn’t just a date lesson or a work lesson, it’s a life lesson. Being late to plans communicates the message that you think your time is more important than the other party’s time, even if you don’t think that at all. You don’t want to do that to a date, and you really don’t want to do that to your boss. Leave 10 minutes earlier for your meeting to ensure you’re there on time, you’ll be glad you did.
  • Be kind to the server: Mom always said “Someone who is nice to you but not nice to the waiter is not a nice person,” and for good reason. Being nice to everyone you’re in contact with is good practice, so be nice to the the receptionist, the intern and the waiter, because these people, whether you realize it or not, may be a valuable connection in your future.
  • Don’t complain: Your date does not want to hear you complain about your day; they want to have a positive conversation and enjoy your company. However, a boss REALLY doesn’t want to hear you complain. You will get ahead for having positive morale and good energy, you will not for going on and on about how horrible your day was.
  • LISTEN: Often, when you’re trying to impress someone, you can let your excitement get the better of you and dominate the conversation. We all just want to be heard, which goes for whomever you’re with as well. Follow this rule, if you’re talking more than 50% of the time, you’re talking too much.
  • Communicate: Nerves can have the opposite effect as well, and all that nervousness can make us lose our voice and sit quietly waiting for the other to speak. This is awkward, and will not get you a second date or a second meeting. Have an important opinion or idea? Share it. You’re meeting with one another to get to know each other better or move towards a goal, and you need to communicate your views to do so.
  • Dress the part: In a relationship, you usually save the sweatpants for a couple of months in, once the other person likes you for you. For the first date, some effort is expected, and even more so for a meeting. Your partner will more than likely put effort into how they present themselves, so don’t show up looking disheveled. Make sure you look presentable enough for your calendar demands. When in doubt, dress up a little, it can’t hurt.
  • Don’t order the most expensive thing on the menu: If you’re not picking up the check, then you shouldn’t order the lobster. Don’t take advantage of the fact that the bill isn’t your responsibility, it does not make a good impression.

While there are many differences between dating and the workplace, there do exist some similarities. To put it simply, both are focused around putting your best foot forward, using your manners, and being courteous to whomever you are with. Keep these in mind as you suit up for your next meeting or business lunch. The extra effort will be appreciated, and who knows, you may just get a second date, ahem, we mean meeting.

Adopted from this article from PR Daily

Frontier Sponsors Social Media Webinar!

Today Frontier sponsored a social media webinar titled: Social Media Nuts N’ Bolts: How to Set up Your Business on Popular Sites. The webinar was presented by Bob Christopher, the director of Digital Marketing at Equus Computer systems and Albert Maruggi, Founder and President of Provident Partners.Bob has served as director of ecommerece sales and marketing at Cotterweb Enterprises, the director of digital media for WCCO-TV, a CBS owned and operated station, and is completing an advanced degree in strategic communications management. Albert is the host and producer of Marketing Edge and a senior fellow at the Society of New Communications Research. Both Bob and Albert are experts in the social media field and shared their expertise on how companies can best create their own social media presence and how to make these social media avenues work for them.

 

This webinar was set up specifically for people who were relatively new or uninformed about the world of social media networks. They introduced techniques and tips for utilizing Facebook, Twitter, YouTube, and Pintrest in an easy and manageable way for businesses. These tips are aimed to help businesses further connect with their customers in an increasingly social and connected world. The webinar had over 200 attendees and received a very positive response. Below are some of the main lessons we learned from today’s presentation:

  • What USA Today did for media in the 80’s is what social media is doing now. It’s all visual, so you have to make sure you’re visually engaging your users
  • There’s always some new social media avenue to check out, but be sure to devote some time to the big names (Facebook, Twitter, etc) because they are the most reliable and successful.
  • The three circles of social media are “Inspiration, Education, and Engagement”
  • Follow relevant hastags on Twitter to find new followers and interesting conversations
  • Social media and DIY projects are similar. They both require patience but can pay off in the end!
  • It’s important to put your content on a calendar. That way, you know what you’ll be posting each day. But don’t be afraid of a little spontaneous interaction as well. It’s supposed to be fun

We had a great time listening in on the webinar and hope all participants did as well. Check this out for more info: http://frontiercentral.net/social/

Frontier-Sponsored Olympic Athletes participate in Frontier Events in Oregon and Washington!

On April 3, Frontier Communications West Region announced that it is sponsoring two outstanding athletes as they train to compete in the 2012 Olympic Games. Ariana Kukors, five-time national swim champion from the Puget Sound Area in Washington, and Mariel Zagunis, the most decorated fencer in U.S. history from Beaverton, Ore., have signed on to be a part of the Frontier All-Star Team as FAST ambassadors.

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These athletes had a chance to meet with Frontier customers and community members at two separate events on Wednesday, April 18. Kukors participated in five media interviews in Washington and spent time at the Everett YMCA to meet and greet the public, interact with young swimmers, and talk about why she and Frontier are dedicated to all that we do. Zagunis participated in five media interviews in Oregon and interacted with members of the community, this time in her hometown community, where she met with fans to sign autographs, promote Frontier, and give fencing demonstrations.

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Kukors, the world record-holder in the 200-meter long course individual medley, applauds Frontier’s creation of the FAST program. “It takes 100 percent dedication to be the best. And I’m proud to represent Frontier, since we share the same values,” she said. “My training started early on in life with swim lessons at my local YMCA, and I’m grateful to have this opportunity to support local communities in my home state of Washington.”

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Zagunis, the most decorated fencer in U.S. history, is also excited about the program. “Speed and high-performance are essential to this sport, and I’m proud to have Frontier Communications as a partner in my quest to be the world’s best in 2012,” she said. “This is also a great opportunity to support local communities like my hometown of Beaverton and to heighten awareness of organizations like the Providence Child Center for medically fragile children. The work they do is the epitome of dedication, and I’m thrilled to be a part of Frontier’s great program.” 

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Get ready to cheer “USA!” and root for ALL of our champions - here and abroad!

Frontier Hosts Event For Washington Little League

At Frontier, we’re focused not only on giving back to our communities, but also on engaging with them directly. Having events is a great way for us to get to know our customers and forge more personal relationships with those in our area.

 On Saturday, April 14th we did just that in Monroe, Washington by hosting an event with Seattle Baseball’s Dave Valle to highlight Little League Baseball in Washington State. Frontier is a proud supporter of Sky Valley Little League, a 100% volunteer organization that gives boys and girls ages 5-16 the opportunity to play ball and get active. FrontierCommunicatios has made a charitable commitment to donating money to the Little League for new uniforms and equipment so that the program can continue giving kids the opportunity to get involved!

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The event was hosted at Sky River Park and featured Dave Valle and ESPN 710-AM Radio Host Matt Pittman who introduced him to the crowd. Dave Valle was available for signing autographs between 11am and noon at the Frontier tent set up.

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The event was a great success for Frontier and the Little League and we can’t wait to host more like it in the future!

Maximize your online presence: Reasons you should monitor your own social media

 With all that you need to do in your business, it can get difficult to provide the necessary bandwidth to keep up with social media. We all know by now that social media is a key marketing resource for businesses to use to engage with your customers and promote your brand online, but it can be difficult to give it the effort and attention it really needs to become a valuable resource. Because of these problems, many have turned to hiring consultants to specialize in managing and maintaining a businesses’ online presence to ensure that posts happen on time and customers are engaged. While this can be very useful, it also takes away the opportunity for people inside your company to interact and learn from customers via social media. Below are four important reasons why you should monitor your own social media:

-Provide personal communication: Even with extensive background and materials, hired consultants will never truly be a part of your team. Yes, a consultant can engage your audience with their posts, and often do a good job at it, but they do not have the same company voice that you do. Communication with your “fans” is important as these people are valuable customers, and they will be more likely to trust in your brand and products if they feel they are engaging with important people within your company when they reach out to you through social media. Surveys have shown that an overwhelming majority of fans have more faith and confidence in a company that has its high up executives, especially those in C-suites, engaging in social media avenues.

-Define company values: There is no comparison between a hired consultant and an employee who spends each day at your company when it comes to understanding your values. While a consultant can try to capture and promote what needs to be promoted, an employee is much better at doing this as they spend their entire career communicating those values in many different contexts. Social media is the easiest way to give your company a personality that fans can see, and it is important that the personality you choose to project is one that is directly in line with your company values and culture.

- Create fluid posts: When a consultant is hired to manage your social media, they will most likely do so systematically. This means that they will schedule your Facebook/Twitter/Blog posts on a timeline which can start to come off as static and generic. In order to truly utilize social media and engage with fans, communication needs to be impromptu, fluid, and quick, which can only be done if you have employees frequently monitoring the accounts. It is important to make customers feel like they are truly interacting and having a conversation with members of the company through social media, instead of just receiving news and email blasts with little consideration for customer requests and questions. Having this open communication is key to increasing your followers as it gives people an incentive to keep up with what is being posted.

-No time constraints: You are just one of many clients to a consultant, and though they may care about your business, they will often stick to the set amount of content that you both agreed to instead of going above and beyond. Using an in-house employee to head up your social media eliminates those terms and conditions and employees can constantly be on the lookout for new things to post whenever they see it instead of sticking solely to a set schedule.

Overall, yes it can be hard to give your social media the attention it needs. Other things get in the way and pressing projects puts those posts that you planned to draft to the backburner. Hiring a consultant to take care of this seems like a great way to lighten your load, but it can also hinder the way you communicate with your fans and the image you project online. Point blank, you have more passion for your business than a hired consultant will ever have, no matter how good they are. It is important to communicate that passion to your online community if you want to see positive yields out of these sites.

If you’re wondering about how Frontier handles it’s social media, head on over to our Facebook page to get an introduction to our West Region social media representative, Kate!

Compiled from these articles from Entrepreneur and BusinessWire

Frontier Communications Announces Sponsorship Of World-Class Athletes From Washington And Oregon

Five-time national swim champion Ariana Kukors and two-time gold medal fencer Mariel Zagunis will put performance and dedication on display this summer as part of the Frontier All-Star Team (FAST)

 Frontier Communications announced yesterday that we will officially sponsor two of the Pacific Northwest’s most accomplished athletes as they train to compete this summer on the world’s biggest stage in London, England. Five-time national swim champion Ariana Kukors from the Puget Sound area in Washington and two-time Olympic champion and number-one ranked fencer Mariel Zagunis from Beaverton, Ore., will be part of our Frontier All-Star Team (FAST). As FAST ambassadors, they will appear in elements of Frontier’s integrated marketing campaign, including TV, radio, outdoor and print advertising, digital and social media, public relations, and local engagement in Frontier-served communities. Through the Great Frontier Donate charitable program, the FAST partnership will support local organizations such as the Providence Child Center in Oregon and the YMCA of Snohomish County in Washington.

 Kukors, the world record-holder in the 200-meter long course individual medley, applauds Frontier’s creation of the FAST program. “It takes 100 percent dedication to be the best. And I’m proud to represent Frontier, since we share the same values,” she said. “My training started early on in life with swim lessons at my local YMCA, and I’m grateful to have this opportunity to support local communities in my home state of Washington.”

 Zagunis, the most decorated fencer in U.S. history, is also excited about the program. “Speed and high-performance are essential to this sport, and I’m proud to have Frontier Communications as a partner in my quest to be the world’s best in 2012,” she said. “This is also a great opportunity to support local communities like my hometown of Beaverton and to heighten awareness of organizations like the Providence Child Center for medically fragile children. The work they do is the epitome of dedication, and I’m thrilled to be a part of Frontier’s great program.”

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“Frontier is proud to champion these two Pacific Northwest standouts as they prepare to represent our country before the world. With our 100 percent U.S.-based workforce, we serve many communities in their home states,” said West Region President Denise Baumbach. “Just as these athletes are dedicated to being the best, Frontier is dedicated to providing its customers the best entertainment experience with superior broadband, TV and digital communications services.”

 Baumbach further noted, “Athletes like Mariel and Ariana depend on sponsorships to help pay for training and living expenses, and Frontier is glad to be a part of this effort. We will be rooting for every member of the American team this summer, but we’ll certainly be focused on these two outstanding young women.”

Leadership Lessons from “The Godfather”

The Godfather Movie Poster

The Godfather is one of the most well-known, highly viewed movies in recent history and Marlon Brando gives a powerful and chilling performance as Vito Corleone. Though we certainly aren’t endorsing violence or crime, and don’t think that business should be run like the Mafia, there are several business lessons and general themes that translate into a business setting, especially for those in leadership positions.  Here are some essential lessons to take from the Godfather himself:

  1. Build a community: “Someday, and that day may never come, I’ll call upon you to do a service for me” –Vito Corleone. Vito does a great thing by creating a strong community among those that he’s helped, and the same can be done with your business. Helping your contacts out is a good way to create strategic partnerships that can help companies navigate challenging markets and contributes to overall success.
  2. Hold People Accountable: “What’s the matter with you? I think your brain is going soft.” –Vito Corleone. Patience and understanding do have a definite place in business, but it is important to stay focused on completing goals and achieving results. Ongoing tolerance of low-performing people and products eats away at the success of the entire company.
  3. Be Decisive: While Vito takes this a bit to the extreme by killing one of his family members, he does set quite the example in how a boss should be decisive and quick to make important decisions. Hesitation can lead to missed opportunities so be sure to execute your decisions decisively
  4. Spend time with your family: “Do you spend time with your family? Because a man who doesn’t spend time with his family can never be a real man.” – Vito Corleone. To be a successful leader, a person needs to be connected to other people and hobbies outside of work to give them perspective. It’s easy to let work consume your whole life, but it is important to find a comfortable balance.

Vito Corleone is one of the most memorable movie characters of all time. He epitomizes the persona of a thug, a gangster, but also a skilled business man. While not all of his actions will help you in your job (most will probably get you fired), there are real life and business lessons that can be taken from the movie. Never seen The Godfather? You are missing out. Watch it here on TumTiki now and let us know what other lessons your learned from the film.

(Inspired by this article from Fast Company)

How to Keep Your Inbox From Making You Crazy

We’ve talked a bit about common email mistakes that we all make, and how to make sure your email won’t get hacked, but what do you do when you simply are receiving too many emails? Many of us enter email overload when we base the bulk of our office communication in emails. That, along with countless CC’ed and forwarded messages can turn a simple inbox into a total disaster. Here are a few quick tips and rules to help manage your inbox and cut down on unnecessary emails.

Determine the Urgency:

                When you get an email, you may feel pressure to respond right away, but often times that is just not possible. When you have too many emails to work on at one time, you need to ask yourself a few questions. Who sent it?  What is the urgency? Is this email important to the work I will be doing soon? Once you take a step back and evaluate the importance of the email, you can determine if you need to drop everything and work on it right away or if it is something that can wait until you have a second to breathe.

Make Copy Rules:

                Often we find ourselves on a long list of people who are CC’ed on an email that pertains little to them. This clogs your inbox and makes you waste time reading things you don’t need to. To stop this, talk to the people you work with, both your superiors and your subordinates, to let them know when you feel like you absolutely need to be included in an email and when you can just be filled in later. This will dramatically cut down on items in your inbox that don’t pertain to you and that you don’t actually need to complete your job responsibilities.

Actually Talk to Your Co-Workers:

                If a person is sitting in a cubicle to your right, why do you need to email them? We often get stuck in an emailing rut and don’t take the time to walk over to someone’s desk to discuss something quickly. Instead we send emails back and forth that can get lost in the shuffle. Unless you have something that you need to attach or specific instructions that you co-worker should have on file, try to talk to them instead of just emailing back and forth.

Be Clear:

                Seems like a no brainer, but this is essential to ending your email stress. Be part of the solution and make sure your emails aren’t ones that are causing people headaches. Make sure to include strong subject lines, bullet points, and be careful when CC’ing or forwarding emails. If you are going to forward, make sure you explain WHY you are forwarding the message and WHAT SPECIFICALLY the receiver needs to look for in the email.

With these quick tips you will be on your way to a less stressful inbox in no time! What are your tips for keeping your email under control?

Have a business lunch to attend? Keep your manners in mind!

Business lunches have become a very common way for clients, customers, and competitors to meet and discuss new business opportunities. Often times this is a great, casual way to accomplish business in a causal environment, but it can lead to disaster quickly if proper manners and considerations are not made. An important point to remember when setting up or agreeing to a business lunch is that the purpose of your lunch is to MEET not to EAT. Below are the most important, and most commonly broken, rules for conducting a successful business lunch:

  • Dress Appropriately: If you are organizing the meeting, it is courteous to offer your guest a subtle tip about appropriate attire (ex: “The restaurant is pretty casual, I’m coming from home so feel free to wear something comfortable”). If you’re the guest and didn’t receive a hint, feel free to ask. It will show that you’re self-assured enough to take charge and handle details (ex: “I usually wear khakis and a golf shirt to work, would that be appropriate?”)
  • Arrive 5 minutes early: You should plan ahead for any traffic/parking issues you may have so that you will arrive five minutes early to your lunch appointment. Just like with a job interview, timeliness is an essential way to communicate your interest and enthusiasm about your meeting and arriving late communicates that you do not value the other party’s time.
  • Put your phone away: Point blank, being on your phone during a meeting is rude. While you may think that having your phone out makes you look important, it actually gives the impression that you’re inept and unable to manage your life or business for the short time of your lunch meeting.
  • Order something easy and practical to eat: If something spills on your clothes, or you’re wrestling with your food while you try to eat it, it will be very hard for others to be able to listen to you or take you seriously. If you’re the guest of the lunch, do not order the most expensive thing on the menu, even if your host does. Ordering lobster while everyone else opts for a sandwich reflects negatively on your personality and attitude.
  • Remember your table manners: Keep your elbows off the table, take the time to cut your food, don’t chew with your mouth open or talk with your mouth full. These may seem like common sense but they are manner rules that are broken all the time.

If these suggestions sound to you like what you’d hear when you ask for advice on a date, then you’re going in the right direction. You should be as focused on your manners while you’re meeting with a colleague for lunch as when you are meeting with a potential romantic interest. When you’re on a business lunch, one of your key goals is to impress who you’re with and give a good impression of yourself and what you represent. These points may seem trivial and unoriginal, but breaking these simple rules can undo any credibility you may have and ruin your business meeting. Keep these tips in mind and your work, not your bad manners, will be what everyone remembers.

Picking A Password: More Important Than It Seems

Between work accounts, social media accounts, and general bill pay/life accounts, you’ve probably got a lot of passwords to keep track of. We’ve all been told many times that you should absolutely not have the same password for everything because if a person gets access to one account, they’ll be able to crack them all. However, the need to have such varied passwords is actually making us less creative, and thus making it easier to break into various accounts that are highly important to us.

Trustwave, an IT security company, set out to prove this point by analyzing passwords and their weaknesses and attempting to hack the password of 2.5 million of its customer as a test. Of those 2.5 million, Trustwave was successfully able to crack 200,000 of those accounts in only 10 hours using a very inexpensive software cracking system. The ease with which Trustwave was able to break into accounts is a little unnerving, and should remind us that while it may be annoying to do, making secure passwords is important.

While breaking into these accounts, Trustwave came across some very helpful info to keep in mind when you create your web passwords.

  • Setting your password as “Password,” “Password2, Password 3, Password4 etc”, “P@ssw0rd” or anything similar is the biggest mistake you can make. This was the most commonly used password for the Trustwave accounts, and the most easily hacked.
  • Picking just plain English words like “January” or “Kentucy” or “Jennifer” is almost as bad; almost all passwords hacked that weren’t a variation of “Password” were generic English words with no variation in them.
  • Length matters: Simply put, the longer your password is, the more possibilities it gives, and the harder it is to figure out. Trustwave found that it was easier to crack the password “R$*k” than it is to crack “ThisIsMyPasswordNoReallyItIs,” showing that length, more than fancy characters, will help keep your account secure.
  • Pick something obscure to the world, but not to you. Did you study classic literature in school or a foreign language? Then make your password the name of your favorite obscure literature character or a foreign word. You’ll remember it easily, but others will have a harder time cracking it.

These tips may seem simple, but they may mean the difference between having secure accounts and making information that might be confidential and highly important vulnerable to the outside world.

Compiled from this TechFlash News article.

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